Financial Ombudsman Service – FOI Request – July 2025

We asked. They answered in writing.

How much has FOS spent on subject matter experts for specific complaint cases?

Their answer: FOS Freedom Of Information Request – July 2025

What the public said

Is FOS competent enough? 90% said No.

Is this fair justice? 97% said No.

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Montfort were incredibly helpful during our move to Spain. The team took the time to explain everything to ensure we could act quickly on their advice. I was really impressed with the end report which gave us clear guidelines on managing our pensions, income, residency and setting up bank accounts, everything! We would not hesitate to recommend Montfort again.

Ms S. Stienen-Durand Spain - 2016

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